I had an issue with that set with Diamond first not charging shipping and then cancelling my order without notice or accepting that they made a mistake. They acted as if it was my fault that their system did not charge me shipping. Left me very disinterested in ordering directly from them ever again. A simple, "Hey, there was an issue with your order. We should have charged you shipping but didn't. Can you do it again?" would have worked. Instead, it was something like, "you made a mistake with your order so we are cancelling it."