Fizzle Posted September 14, 2007 Author Share Posted September 14, 2007 UPDATE - AFX got back to me to let me know that the manufacturer (DST) advised them that they are sold-out of the zombies set, and therefore can't provide any replacements. So once again DST screws the end consumer. My minimates collection will be going up on eBay next week. Quote Link to comment Share on other sites More sharing options...
Dan Posted September 14, 2007 Share Posted September 14, 2007 None of my minimates have every broken. The worst I've had is loose hair pieces. Guess I'm just lucky. Quote Link to comment Share on other sites More sharing options...
Reideen1313 Posted September 14, 2007 Share Posted September 14, 2007 UPDATE - AFX got back to me to let me know that the manufacturer (DST) advised them that they are sold-out of the zombies set, and therefore can't provide any replacements. So once again DST screws the end consumer. So it's DST's fault that they sold out?!? Maybe they should make a few thousand extras just in case something like this happens, yes? (Although, then we'd see tons of folks complaining about the cost of mates jumping from $7 to $9 to who knows how much because DST incurred extra costs producing extra parts that went unsold and unused 'just in case'.) My minimates collection will be going up on eBay next week. Well, let us know when you list them so we can pick them all up. Thanks. Quote Link to comment Share on other sites More sharing options...
Lobsterman Posted September 15, 2007 Share Posted September 15, 2007 OK just to counter those who are saying everything they touch is broken... I just opened A Rocky 4 pack A Marvel Zombies 5 pack Marvel wave 16 with chase Star Trek wave 1 with chase BSG wave 2 with chase DC wave 5 That's over 40 minimates and apart from Col America's arm painted solid and two right gloves for Rocky there were no missing parts or broken joints... T. Same experience here. I got correct gloves, actually, so a perfect record. I've actually never had any breakage problems, aside from the infamous fused Nightcrawler leg, in 3+ years of buying minimates. Do you guys open them with your feet or something? (I keed, I keed) Quote Link to comment Share on other sites More sharing options...
captain_cbecker Posted September 15, 2007 Share Posted September 15, 2007 OK just to counter those who are saying everything they touch is broken... I just opened A Rocky 4 pack A Marvel Zombies 5 pack Marvel wave 16 with chase Star Trek wave 1 with chase BSG wave 2 with chase DC wave 5 That's over 40 minimates and apart from Col America's arm painted solid and two right gloves for Rocky there were no missing parts or broken joints... T. Same experience here. I got correct gloves, actually, so a perfect record. I've actually never had any breakage problems, aside from the infamous fused Nightcrawler leg, in 3+ years of buying minimates. Do you guys open them with your feet or something? (I keed, I keed) I'm not supposed to open them with my feet?! Quote Link to comment Share on other sites More sharing options...
cylonchaney Posted September 15, 2007 Share Posted September 15, 2007 I now have around 200 mates. I've opened most of them but not all. I've never had breakage though two with arms that pop off much too easily. I've been lucky I guess. Quote Link to comment Share on other sites More sharing options...
Fizzle Posted September 18, 2007 Author Share Posted September 18, 2007 I just noticed that DST still has these sets for sale in their store - yet they claim they can't ship replacements becuase they're sold out. Bunch of crap, just like the company. Quote Link to comment Share on other sites More sharing options...
Rad Posted September 18, 2007 Share Posted September 18, 2007 I got the classic Spidey box set today. I ended up with immovable arms on Hydro-Man and Sandman but soaked em in hot water for 5 minutes or so and that freed them up nicely. Quote Link to comment Share on other sites More sharing options...
Zombieboyfiend Posted September 19, 2007 Share Posted September 19, 2007 I had bought a sealed Nightcrawler/Colossus pack from a friend and when I took Nightcrawler out his leg snapped off. I emailed AA and they got my address and shipped me out a new one. On another subject I also asked about the target offer and they shipped those out to me too. Quote Link to comment Share on other sites More sharing options...
Reideen1313 Posted September 19, 2007 Share Posted September 19, 2007 I just noticed that DST still has these sets for sale in their store - yet they claim they can't ship replacements becuase they're sold out. Bunch of crap, just like the company. So where's your ebay auction of your collection? The sooner you post it and we pick it clean, hopefully the sooner you'll stop posting.... Y'know what's funny about your complaints?? They completely go against my personal experiences with DST. You claim you had to send the variant Sentry back to them and received no replacement. Strange....when my white queen broke, I emailed Chris and specifically asked if he wanted me to send the figure to him. He said no. Imagine that. You've been complaining about DST since November 2006 claiming they've 'lost another customer' - if so, why are you still here? Why are you still buying product? Quote Link to comment Share on other sites More sharing options...
vbpanizzi Posted September 19, 2007 Share Posted September 19, 2007 Here we have a shining example of why Reideen is one of my secret heroes. Tell it like it is, Brother. Quote Link to comment Share on other sites More sharing options...
Reideen1313 Posted September 19, 2007 Share Posted September 19, 2007 I subscribe to the Dennis Leary school of moderation. I'm an asshole. By the way, if you can, donate to the Leary Firefighters Foundation. Quote Link to comment Share on other sites More sharing options...
buttheadsmate Posted September 19, 2007 Share Posted September 19, 2007 My minimates collection will be going up on eBay next week. My interest just fizzled out ! Quote Link to comment Share on other sites More sharing options...
Dude Posted September 20, 2007 Share Posted September 20, 2007 Until this year, I've never had an issue with the quality of my mates. When I did have two issues this year -- hydroman arm and rocky's missing hair, DST resolved them quickly and efficiently. What more can you ask for in a company? Quote Link to comment Share on other sites More sharing options...
Fizzle Posted September 20, 2007 Author Share Posted September 20, 2007 And there is Reideen, swinging from the balls of DST. When your White Queen broke, was it a variant? Noooo, read a little closer next time asshat. If I was the only one complaining about these issues, your oh-so witty comments would be fine. Since I'm not, shut your pie hole and move along. Quote Link to comment Share on other sites More sharing options...
Reideen1313 Posted September 20, 2007 Share Posted September 20, 2007 And there is Reideen, swinging from the balls of DST. When your White Queen broke, was it a variant? Noooo, read a little closer next time asshat. I specifically didn't say whether it was or not, as in my experience and that of others here, it is irrelevant. I've seen people post about variants having issues before - when DST has product available to replace it with, they do. Simple as that. Sorry to jump back in and add this bit, but I just re-read your post about your variant Sentry breaking. You claim it broke at the knee. Why not just replace it with a leg from a standard Sentry? I can't believe someone from DST wouldn't have thought of that solution if they couldn't replace the entire fig. All the more reason for me to not believe your claims of poor customer service. If I was the only one complaining about these issues, your oh-so witty comments would be fine. Since I'm not, shut your pie hole and move along. See, that's the thing - you are the only one who's claiming DST has 'lost a customer' and you're 'selling everything on ebay this week' - over and over and over again. That's why you were the target of my 'oh-so witty comments. Put your money where your mouth is big guy. Put up or shut up. (I can make it so you permanently shut up - at least here at the forum - if you'd like to continue this....) Quote Link to comment Share on other sites More sharing options...
TITAN Posted September 20, 2007 Share Posted September 20, 2007 I personally have had a very good experience with DST's customer service. Firstly i sent off for the Star Trek Tapestry Picard figure. They mistakenly sent me a Stargate figure. I emailed them and they sent a replacement out right away and it arrived within 4 days or so . They also told me not to bother sending the wrong one back. Recently i contacted them about my Rocky Hairpieces and they sent those ASAP too. So, it sounds like a pretty good customer service team to me. Especially when you consider that i'm in the UK. Here's to some pretty F'N great customer service Quote Link to comment Share on other sites More sharing options...
winkerbean Posted September 20, 2007 Share Posted September 20, 2007 I personally have had a very good experience with DST's customer service. Firstly i sent off for the Star Trek Tapestry Picard figure. They mistakenly sent me a Stargate figure. I emailed them and they sent a replacement out right away and it arrived within 4 days or so . They also told me not to bother sending the wrong one back. Recently i contacted them about my Rocky Hairpieces and they sent those ASAP too. So, it sounds like a pretty good customer service team to me. Especially when you consider that i'm in the UK. Here's to some pretty F'N great customer service Titan have you had your rocky hairpieces? i'm a uk'er and i'm still waiting for mine Quote Link to comment Share on other sites More sharing options...
Fizzle Posted September 20, 2007 Author Share Posted September 20, 2007 Sorry to jump back in and add this bit, but I just re-read your post about your variant Sentry breaking. You claim it broke at the knee. Why not just replace it with a leg from a standard Sentry? I can't believe someone from DST wouldn't have thought of that solution if they couldn't replace the entire fig. All the more reason for me to not believe your claims of poor customer service. Ummm....maybe because the color is different AND it has a different tampo on it? What a wonderful; idea you had - no wonder you think DST has good customer service.Use your "power" Reideen and delete my account and access to your site. Continue to be a shill for a shit company. Then just die. Quote Link to comment Share on other sites More sharing options...
Rad Posted September 20, 2007 Share Posted September 20, 2007 That is enough Fizzle. How about I use my power instead? Quote Link to comment Share on other sites More sharing options...
Reideen1313 Posted September 20, 2007 Share Posted September 20, 2007 Sorry to jump back in and add this bit, but I just re-read your post about your variant Sentry breaking. You claim it broke at the knee. Why not just replace it with a leg from a standard Sentry? I can't believe someone from DST wouldn't have thought of that solution if they couldn't replace the entire fig. All the more reason for me to not believe your claims of poor customer service. Ummm....maybe because the color is different AND it has a different tampo on it? What a wonderful; idea you had - no wonder you think DST has good customer service.Use your "power" Reideen and delete my account and access to your site. Continue to be a shill for a shit company. Then just die. Yep. The upper leg has a tampo. Would you rather have a regular leg or a broken minimate? Is the color that far off? Quote Link to comment Share on other sites More sharing options...
HRGMann Posted September 20, 2007 Share Posted September 20, 2007 I think DST has great customer service, based on several experiences with them. The most recent of these happened today.... In my mailbox was a manilla envelop with a letter from DST thanking me for my support, including a 10% off code. The evelope also had a SDCC Cylon and a Hunt Mate! How cool! Oh, and based on other experiences, if you're not happy with a company (store, restaurant, whatever), don't give them your business any more. Share your experiences with others, sure; they may benefit from what happened to you. But share, and move on... Quote Link to comment Share on other sites More sharing options...
blacksun1520 Posted September 21, 2007 Share Posted September 21, 2007 I too just received in the mail today a Hunt mini and a baggied Cylon... DST is the shit :biggrin: Now I'm gonna have 2 of each of these, 1 to keep in the baggie and 1 to open, sweet!!! A company that sponsors contests Like the one we just had here, sends replacement/missing pieces back, doesn't ask for broken figs to be sent back, responds to emails almost immediatly, AND sends random stuff to you for FREE is doing something right with customer service if you ask me. BS Quote Link to comment Share on other sites More sharing options...
vbpanizzi Posted September 21, 2007 Share Posted September 21, 2007 That is enough Fizzle. How about I use my power instead? :bye1: So we have all these cool little emoticons... too bad there isn't one for reigning down the wrath of thread gods :biggrin: Quote Link to comment Share on other sites More sharing options...
Reideen1313 Posted September 21, 2007 Share Posted September 21, 2007 That is enough Fizzle. How about I use my power instead? :bye1: So we have all these cool little emoticons... too bad there isn't one for reigning down the wrath of thread gods :biggrin: There are. For many of Fizzle's posts, either of these work: This recent one though....I think this is best: Course, this one would work well also: Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.