Of course the information I was give, about getting the correct item, was wrong. Got Morgan and Michonne in the mail today rather than Morgan and Lori. Oh well, in the same boat as so many other people. I emailed support complaining to them, pointing out that I was told that I would be receiving Lori and they just offered to send me a mailing label. Not happy at all.
Like so many other people if anyone has an extra Lori and/or Shane I have a SDCC 2 pack, can get the Halloween black and white Dale, have two full sets of series 1 and have money.