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HelloMate

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Posts posted by HelloMate

  1. Let's also remember ...

    Though TRU should know better than to trust fragile merchandise in bubble-envelopes, a fair part of the blame should fall squarely on UPS (pronounced "Oops"), who are paid to transport and deliver packages with a better standard of care than the gentle touch of a semi-retarded gorilla on PCP.

    HAHAHAHAHAHAHAHAHAHA

    Ahem. You sir have made my day.

    I'm tempted to believe that a semi-retarded gorilla on PCP could probably do a better job. :lol:

  2. In case you haven't ordered from TRU on-line before, all smaller products are thrown in a padded envelope with no extra padding or, if you're lucky, in a box with no packing. Out of 6 orders from them in the last few months, 2 have been okay. When I complained and asked them why they pack them like that, the answer I got was that was how the warehouse shipped them and they (customer service) had no contact with them to question their practices. They're great for loose collectors.

    Hey Groundhog7s and Modefan,

    I can also sympathize with you two on receiving poorly shipped Minimates from TRU.com. Recently, I sent an email to TRU.com customer service to complain about the horrible bubble wrap packaging they send them in. I got both and email and voice message response to which I gave them my full explanation and recommendation. Likewise they said they had no control over it, but that they would document a note regarding my concern/complaint. They also apologized and offered an exchange (to which I declined because had I already opened them).

    Well, to my amazement the next shipment of minis (5 Battlestar Galactica 2-packs) arrived in a box with padding. They were all in great condition.

    However, based on the shipping method documented on my online receipt, I think my GhostBuster order is coming the old way again (in bubble wrap). Arghhh!!! I can already imagine the damage.

    Anyways, in short, I think we should definitely complain if an order arrives in a poor condition. Strength in numbers I say. They are making us pay good money for shipping. They can at least use a box and some decent padding.

    I plan on taking some photos of the next damaged order and sending it to their customer service department to let them know once again that this is unacceptable.

    Sorry for the rant.

    :angry:

  3. I just got an email from TRU saying that the Winston/Terror Dog set is being processed. The rest of the wave is still listed as backordered. I don't like this- after shipping and sales tax, the total cost is three times the cost of the mates themselves. Yeesh.

    Hey Turtle,

    I called to complain about the expensive shipping charge when they shipped five of the new Battlestar Galactica sets. This was a shipment of a partial order (I believe I had 15 items total). TRU customer support said they charge for shipping on the entire order first, and that subsequent shipments on the same order should not incur another shipping charge.

    We'll see. I hope that helps.

  4. I don't know if any has asked this before, but after putting on the AIM helmet (on one of the AIM soldiers - not myself <_< )

    I can't seem to get it back off. A real tight fit. Any suggestions?

    If not, I'm thinking that if I buy a few of these AIM army builders that I should save one of the heads (without the mask), and use a head/face that I don't mind seeing again to be a place holder for the helmet. That way I can easily swap the different AIM looks back and forth.

    The classic solutions I think for this are:

    a. Stick the Minimate head in the freezer overnight, then hope that the ice loosens the helmet

    b. Soak the head in hot water, then hope that the helmet plastic expands enough to get taken off.

    These are things I'd try if brute force (trying to pull off the head yourself until your fingers get arthritis) doesn't work.

    Thanks NorthRaider. I'll give those suggestions a try.

  5. I don't know if any has asked this before, but after putting on the AIM helmet (on one of the AIM soldiers - not myself <_< )

    I can't seem to get it back off. A real tight fit. Any suggestions?

    If not, I'm thinking that if I buy a few of these AIM army builders that I should save one of the heads (without the mask), and use a head/face that I don't mind seeing again to be a place holder for the helmet. That way I can easily swap the different AIM looks back and forth.

  6. My feelings are what they always are on this stuff. If they can put out stuff like this that doesn't float everybody's boat, but does tie it in to something bigger which will pull in more than just the usual Minimate fans, more power to 'em. At this point, I think we should be thankful for anything that comes our way. Most toy lines don't make it this far and anything that keeps it going is good to me.

    I whole heartily agree with your assessment groundhog7s:

    "At this point, I think we should be thankful for anything that comes our way. Most toy lines don't make it this far and anything that keeps it going is good to me."

    More Marvel Minimates is always good news in my book. :D We may not all get the Marvel characters we want (now), but at least we're getting some releases. Remember what happened to DC minimates...

  7. Opps.. forgot to mention Jim Hanley's Universe on 33rd near the Empire State Building is pretty good too.

    Pickle, I don't know if the hotel question was for me, but on my two trips to NYC I stayed at different hotels.

    First time, the Hotel Pennsylvania. I thought this place was horrible. Personally, I would not recommend this hotel.

    Second time, the Hotel Mela. This place was great. Small rooms but clean and relatively new. When I visit NYC again, I'm definitely booking my stay there.

  8. Hey CC,

    I haven't been to Collector's Universe before. However, I would recommend visiting Midtown Comics. They usually have a good selection of toys and comic books.

    Also I just walked by the FYE in Times Square, but didn't go in. It looked like a decent size store that would of carried Minis.

    Have fun in NYC. I love that city.

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