Gmonkey2k Posted January 2, 2017 Posted January 2, 2017 Recently, two of my 'mates legs have broken off, taking the peg with them. What do I do? Quote
BuffaloDelorean Posted January 2, 2017 Posted January 2, 2017 1 hour ago, MisterPL said: customerservice@diamondselecttoys.com Is that the current customer service address? I sent an email a week ago and I haven't gotten a response. I don't know if the address has changed or if it's just working its way through the system. Back on topic, if DST can't help, you could try to salvage the minimate with a similar hip piece (assuming it wasn't unique). Dipping the leg in hot water should make it easy to pry the broken peg out. You could try to glue the peg back on, but it would be very fragile. Quote
TheKrisLyons Posted January 3, 2017 Posted January 3, 2017 6 hours ago, MisterPL said: customerservice@diamondselecttoys.com good luck with that. I've been waiting on a replacement for my sdcc punisher's head since summer. Quote
Onyx_6 Posted January 3, 2017 Posted January 3, 2017 20 minutes ago, TheKrisLyons said: good luck with that. I've been waiting on a replacement for my sdcc punisher's head since summer. What was wrong with the head? I have an extra if you want it. Quote
TheKrisLyons Posted January 3, 2017 Posted January 3, 2017 10 minutes ago, Onyx_6 said: What was wrong with the head? I have an extra if you want it. this- I'm definitely interested in your offer! Quote
Gmonkey2k Posted January 3, 2017 Author Posted January 3, 2017 11 hours ago, TheKrisLyons said: this- I'm definitely interested in your offer! Just....Think of it as a black eye! Quote
MisterPL Posted January 3, 2017 Posted January 3, 2017 18 hours ago, BuffaloDelorean said: Is that the current customer service address? I sent an email a week ago and I haven't gotten a response. Ask Zach! Quote
Mysterious Stranger Posted January 3, 2017 Posted January 3, 2017 I used that email address a few weeks ago and didn't have any issues getting a response. Its possible they were closed for the holiday or the person monitoring that email was out on vacation. You can always send a follow up. Quote
Gmonkey2k Posted January 3, 2017 Author Posted January 3, 2017 Just got a response. Email sent yesterday. Seems fine to me =) Quote
MiniMCMotu Posted January 30, 2017 Posted January 30, 2017 (edited) Use soap(dish soap is the best) for a broken off peg in a joint. Then use some needle nose pliers to get it out. Hot water works too, but I got tired of getting burned and soap works great. Edited January 30, 2017 by MiniMCMotu Quote
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