thatblockoguy Posted March 16, 2013 Share Posted March 16, 2013 Logged in just to add that I agree that Amy and Zach are tops! Quote Link to comment Share on other sites More sharing options...
TM2 Dinobot Posted April 5, 2013 Share Posted April 5, 2013 Wave 49 Sue's leg just snapped off. Dang. Quote Link to comment Share on other sites More sharing options...
smackman Posted April 10, 2013 Share Posted April 10, 2013 My mephisto's leg just broke the ball joint and now the ball is stuck inside the leg. Any ideas on how to get the ball out of the leg socket without ruining it? Quote Link to comment Share on other sites More sharing options...
TM2 Dinobot Posted April 10, 2013 Share Posted April 10, 2013 Yep. Try freezing it and/or boiling it, and then use a screwdriver to work the ball out of the socket. It's pretty easy. Quote Link to comment Share on other sites More sharing options...
smackman Posted April 10, 2013 Share Posted April 10, 2013 Yep. Try freezing it and/or boiling it, and then use a screwdriver to work the ball out of the socket. It's pretty easy. Thanks, I'll try that tonight. Maybe freezing it would work better? I don't want the paint to come off the bottom half if I boil it. Quote Link to comment Share on other sites More sharing options...
TM2 Dinobot Posted April 10, 2013 Share Posted April 10, 2013 Or just use a hair dryer. Honestly boiling is overkill with something this small sometimes. Quote Link to comment Share on other sites More sharing options...
smackman Posted April 11, 2013 Share Posted April 11, 2013 Or just use a hair dryer. Honestly boiling is overkill with something this small sometimes. I was able to work it out with a small screwdriver without boiling or freezing it. Took few minutes, but it did work. Thanks! Quote Link to comment Share on other sites More sharing options...
Zak Katz Posted May 31, 2013 Share Posted May 31, 2013 Amy Stevens is the best employee DST has..... um second!! Hahaha but seriously if you guys have problems with pieces or missing accessories, don't complain just email Amy for help. DST cares. Quote Link to comment Share on other sites More sharing options...
youbastards Posted May 31, 2013 Share Posted May 31, 2013 Amy Stevens is the best employee DST has..... um second!! Hahaha but seriously if you guys have problems with pieces or missing accessories, don't complain just email CUSTOMER SERVICE for help. DST cares.Fixed that for you, zakkatz! But I agree, she's awesome. Quote Link to comment Share on other sites More sharing options...
Zak Katz Posted May 31, 2013 Share Posted May 31, 2013 Quote Link to comment Share on other sites More sharing options...
MisterPL Posted May 31, 2013 Share Posted May 31, 2013 Amy's pretty awesome. She took care of my Werewolf's club foot toot sweet. She's a keeper. Quote Link to comment Share on other sites More sharing options...
Mystery Man Posted June 17, 2013 Author Share Posted June 17, 2013 Re: DST moving, so replacement parts may take a little longer to get ---> http://www.minimatemultiverse.com/index.php?showtopic=12364 Quote Link to comment Share on other sites More sharing options...
Zak Katz Posted February 19, 2015 Share Posted February 19, 2015 What's the link for CS? Thanks! Quote Link to comment Share on other sites More sharing options...
DSTZach Posted February 19, 2015 Share Posted February 19, 2015 customerservice@diamondselecttoys.com Quote Link to comment Share on other sites More sharing options...
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