DSTZach Posted March 2, 2015 Share Posted March 2, 2015 Did she ask you to clarify to her exactly what you needed? Your initial e-mail was a little vague, and the picture was not the best, but I figured you two could discuss it. All, please remember that Kelsey has to keep track of the product details for over 100 different products in addition to ALL Minimates. Sending a picture of a pile of parts without saying exactly what you need does not always cut it. I'll see if she got the necessary info and sent it out, if not I'll try and send you what you need. Quote Link to comment Share on other sites More sharing options...
force2099 Posted March 2, 2015 Share Posted March 2, 2015 I messaged CS over a week ago, got a response but not a confirmation that parts are being sent. I've sent two follow up emails and haven't recieved a response. I miss Amy. I emailed them about a issue with Vision, they didnt respond after I clarify what the issue was, so I waited, and I got the missing item in the mail today. Excellent service. So yours might be on the way. Quote Link to comment Share on other sites More sharing options...
Zak Katz Posted March 2, 2015 Share Posted March 2, 2015 (edited) Zach took care of it. For the record, I took a picture of the pieces, ( double left foot for Spidey and double right arm for Iron Man) then listed what was wrong with them under the picture. Mixed up my rights and lefts Edited March 2, 2015 by Zak Katz Quote Link to comment Share on other sites More sharing options...
CBMM1 Posted March 2, 2015 Share Posted March 2, 2015 I'll see if she got the necessary info and sent it out, if not I'll try and send you what you need. Hey Zach, Could you please check on my stuff too? I sent a follow-up email with pics but never heard a anything back. It was for two left arms on Ronan and a broken arm on IM. Thanks Quote Link to comment Share on other sites More sharing options...
DSTZach Posted March 3, 2015 Share Posted March 3, 2015 I'll look for it, CBMM, but send a follow-up. Zak, apologies if I missed the list, I just saw a pic, and a sentence about doubled parts Quote Link to comment Share on other sites More sharing options...
MsMarvel fan Posted March 3, 2015 Share Posted March 3, 2015 my TRU had another restock. Quote Link to comment Share on other sites More sharing options...
DSTZach Posted March 4, 2015 Share Posted March 4, 2015 (edited) I'll see if she got the necessary info and sent it out, if not I'll try and send you what you need. Hey Zach, Could you please check on my stuff too? I sent a follow-up email with pics but never heard a anything back. It was for two left arms on Ronan and a broken arm on IM. Thanks CBMM, Kelsey's been writing you back, with no response. Check your spam. Edited March 4, 2015 by DSTZach Quote Link to comment Share on other sites More sharing options...
elmeaux Posted March 4, 2015 Share Posted March 4, 2015 I messaged CS over a week ago, got a response but not a confirmation that parts are being sent. I've sent two follow up emails and haven't recieved a response. I miss Amy. Me too. Amy was always on point, professional, and promptly followed up. Current CS not so much. Quote Link to comment Share on other sites More sharing options...
DSTZach Posted March 4, 2015 Share Posted March 4, 2015 I messaged CS over a week ago, got a response but not a confirmation that parts are being sent. I've sent two follow up emails and haven't recieved a response. I miss Amy. Me too. Amy was always on point, professional, and promptly followed up. Current CS not so much. What are you having a problem with? Quote Link to comment Share on other sites More sharing options...
Zak Katz Posted March 4, 2015 Share Posted March 4, 2015 Amy was cordial, she was fun to talk to, IMO Kelsey doesn't seem up to the job. Quote Link to comment Share on other sites More sharing options...
elmeaux Posted March 4, 2015 Share Posted March 4, 2015 I messaged CS over a week ago, got a response but not a confirmation that parts are being sent. I've sent two follow up emails and haven't recieved a response. I miss Amy. Me too. Amy was always on point, professional, and promptly followed up. Current CS not so much. What are you having a problem with? "I’ll check and let you know later this afternoon." That was a week ago. Quote Link to comment Share on other sites More sharing options...
Mysterious Stranger Posted March 4, 2015 Share Posted March 4, 2015 I opened my Iron Man pack last night and he has the red paint rub along the bottom of his face where the bottom of the helmet rubbed I'm guessing. I'm not overly concerned as I got it to display as the armor. I have lots of Tonys. But is there any way to safely remove the erroneous paint from the face? Quote Link to comment Share on other sites More sharing options...
Zak Katz Posted March 4, 2015 Share Posted March 4, 2015 No, it's stuck like that. Quote Link to comment Share on other sites More sharing options...
CBMM1 Posted March 4, 2015 Share Posted March 4, 2015 CBMM, Kelsey's been writing you back, with no response. Check your spam. Thanks for letting me know. I just found it in my spam which is strange because I've never had that happen before. Quote Link to comment Share on other sites More sharing options...
DSTZach Posted March 4, 2015 Share Posted March 4, 2015 I messaged CS over a week ago, got a response but not a confirmation that parts are being sent. I've sent two follow up emails and haven't recieved a response. I miss Amy.Me too. Amy was always on point, professional, and promptly followed up. Current CS not so much. What are you having a problem with? "Ill check and let you know later this afternoon." That was a week ago. I meant Minimates-wise, but check your spam filter, and if there's nothing there, send a follow-up. I'd check myself, but I don't know your name or actual Minimate issue. Quote Link to comment Share on other sites More sharing options...
toy showdown Posted March 5, 2015 Share Posted March 5, 2015 I was going to sell off my extra Payback suit, but Wolverobots are a much better idea. Quote Link to comment Share on other sites More sharing options...
Mnemosis Posted March 5, 2015 Share Posted March 5, 2015 Oh snap! Now I want two! Quote Link to comment Share on other sites More sharing options...
EricM Posted March 5, 2015 Share Posted March 5, 2015 (edited) I've found all 4 sets now at different TRU locations and was finally able to get the Quicksilver/Vision set at the TRU in Dublin, CA. Last week. Ronan is my personal favorite and I've been waiting for a comic version for awhile ever since the Annihilation storyline. Now they just need to make a Gladiator and Quasar to finish up the Annihilators. Edited March 5, 2015 by EricM Quote Link to comment Share on other sites More sharing options...
Nervous Rex Posted March 5, 2015 Share Posted March 5, 2015 Now they just need to make a Gladiator and Quasar to finish up the Annihilators. Good call dude, I wish for the same thing! Quote Link to comment Share on other sites More sharing options...
masterbob Posted March 5, 2015 Share Posted March 5, 2015 I was going to sell off my extra Payback suit, but Wolverobots are a much better idea. that's awesome !! A way to use up those extra wolverines Quote Link to comment Share on other sites More sharing options...
TENIME_art Posted March 5, 2015 Share Posted March 5, 2015 Now they just need to make a Gladiator and Quasar to finish up the Annihilators. Good call dude, I wish for the same thing! Sh'iar wave? Quote Link to comment Share on other sites More sharing options...
youbastards Posted March 5, 2015 Share Posted March 5, 2015 Now they just need to make a Gladiator and Quasar to finish up the Annihilators.Good call dude, I wish for the same thing! Sh'iar wave? Shi'ar, right. Quote Link to comment Share on other sites More sharing options...
Zylek Posted March 6, 2015 Share Posted March 6, 2015 Just got my wave from eBay since the MN TRUs haven't stocked any. I love the GOTG Iron Man, it's too bad there isn't any other Marvel Now GOTG mates to go with him. Quote Link to comment Share on other sites More sharing options...
EricM Posted March 6, 2015 Share Posted March 6, 2015 The movie Starlord looks pretty close to now Starlord looks in the comic now and they did release Agent Venom too who is in the book now as well. Personally I like the post Annihilation Guardian uniforms. Quote Link to comment Share on other sites More sharing options...
Padrino Posted March 10, 2015 Share Posted March 10, 2015 These are up at TRU.com Quote Link to comment Share on other sites More sharing options...
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